Shipping
Shipping Rates (Canada)
- Standard Shipping: $12.00 CAD
- Free Standard Shipping on orders over $100 CAD
Delivery times vary depending on your location and will be shown at checkout.
Pre-Order Items
If your order includes a pre-order item, it will be shipped separately once it becomes available. In-stock items will be shipped first.
U.S. & International Shipping
We ship to the United States and select international destinations. Shipping rates and delivery times are calculated at checkout.
Please note that international orders may be subject to customs duties or taxes depending on your country. These fees are the responsibility of the customer.
Order Confirmation & Tracking
Once your order is placed, you will receive a confirmation email with your order details.
When your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 24–48 hours for tracking information to update.
Shipping Delays
While we do our best to ensure timely delivery, Meng Jewellery is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at contact.mengjewellery@gmail.com
Please include your order number, a brief description, and photos of the issue so we can assist you as soon as possible.